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Order FAQs

  • Most Frequently Asked Questions for car dvd players

    2011-11-3

    After one year of maintaining clients of car dvd players, below are the most frequently asked questions from clients all over the world. Q:1.About Size of the Car DVD Players. A:Different Car Models have differences, please just make sure if it is 1 Din(50mm height) or 2 Din(100mm height). And al...

  • Q: How can I order the correct car dvd player for my car?

    2011-7-7

    A: Dear customers, thanks greatly for your question. To order the most suitable car dvd player for your car and avoid any mistake aftersales, here I have several suggestions for you: 1. Tell us the model name, and which year version is the car. 2. Send us the interior picture of your car. 3. Offe...

  • Q:What is your warranty terms for your car dvd players?

    2011-2-17

    A: All products that arrive in the Huayu warehouse are checked for perfect appearance and correct functionality. Our QC staff check again to make sure that the right accessories are included and that the electrical / socket adapters are correct for your country. Please note in the case of region-spe...

  • Q:How Much Does Shipping Cost for car dvd players?

    2011-1-27

    A: Shipping costs depend on your destination and the quantity/weight of car dvd players you are buying. We can ship any quantity of goods to any destination!If you need to know the shipping cost, just let us know how many units you need, where will the goods ship to.

  • Q:How to contact Huayu for product inquiries?

    2011-1-27

    A: You can enquiry about our car dvd players from this website and email us. •Email Huayu car dvd player - Guaranteed personal reply within 1 business day •Live Chat - Available during office hours, check at the top right hand side of this page to see if live chat is online right n...

  • Q: Can you ship car dvd players to my country?

    2011-1-18

    Q: I live in Africa, can you ship to my country?A: Yes, we ship our car dvd players products to every country. Different shipping methods are available for different countries. When you order, please let us know which model of car dvd players, how many units you need, and which country will you wan...

  • Q: Can private individual buy from Huayu directly?

    2011-1-18

    A: Yes, you can buy products from Huayu, even if you are not a business / reseller. In some countries, there may be restrictions for bigger quantities purchase for private individuals and businesses,but most countries allow you to receive small packets. We suggest you check your local customs or go...

  • Q:How can we become your sole distributor?

    2010-9-8

    A: Huayu welcome clients from over the world to distribute our products of Car DVD GPS navigator, Car GPS navigation systems, etc. For distributorship, we would like to work with you step by step. After we know more about each other, we can discuss details about distribution. We may agree with each...

  • Q: How can I get samples?

    2010-9-8

    A: To start our longterm cooperation, small order or sample order is welcome. In order to get a more smooth relationship, for your order of sample, we may calculate a sample price for your reference. The sample will be sent upon receipt of your payment. If you don’t have an courier accou...

  • Q: How can I place an order?

    2010-9-8

    A: Please send us your purchasing order(P.O) by email or fax. Or you can ask us to send you a Proforma invoice for your order. To better cooperate, we would need to know the following information for your order: A. Shipping information - company name, street address, phone number, fax number, des...

  • Q: How long is the leadtime for your products?

    2010-9-6

    A: It depends on the quantity you order. Normally for less than 50units order, we can deliver it within 3 days upon payment confirmation. For 50-100 units, 5days upon payment confirmation. For more than 100 units, around 10days upon payment confirmation. Kindly let us know about when do you need the...

  • Q: What is the payment term and MOQ for your products?

    2010-9-6

    A: Normally we accept T/T, West Union. For big quantity, L/C payment is considerable. Our MOQ is 10PCS per Model. For first cooperation, small quantity order or sample order is ok for you to test the market. We are looking long-term and win-win cooperation, we are manufacturing the best car GPS sys...